Our client is a Finnish manufacturer with over 20 years in the custom LED fixture industry—specializing in high-end, design-focused lighting for commercial spaces, hospitality, and luxury residences. They’ve built a reputation for sleek aesthetics and reliable performance, so their standards for component quality (especially appearance) are exceptionally high.
For years, they’d struggled with Chinese suppliers: most couldn’t consistently meet their strict quality benchmarks (like uniform surface finishes) or hit tight delivery timelines. When their regular supplier failed to deliver critical parts for a key project, they turned to us as a last resort—hoping we could solve both their quality and urgency problems.